Road to Recovery
Challenging times call for creativity and resilience. These helpful resources will hopefully give you food for thought for increasing revenue, how to successfully diversify your business and deal with conflicting situations.
4 Ways to Build Revenue
The hospitality industry is facing unprecedented challenges. With this resource, your learners will learn how to pinpoint methods to generate revenue that will work in their venue, now and in the future. This resource gives best-practice advice on increasing customer numbers, growing sales amongst those customers and building customer relationships. Along with making the best use of the space available and ensuring your processes can support this increase in capacity, your learners will be equipped to implement new initiatives to increase revenue!
Takeaway and Delivery Success
With Takeaway and Delivery Success, you’ll learn how to successfully move into takeaway or delivery. You will explore how you can make the most of this income stream for your business. You will consider the initial factors that affect success and how to optimise your menu; you will learn how to choose the best delivery platform and what you need to do to ensure maximum customer satisfaction. This resource is packed with advice and guidance to allow you to provide end to end excellence for your customer and your business.
Conflict Resolution
Dealing with conflict can be tough whether it’s in your team or amongst your customers. You want to diffuse the situation calmly, resulting in a good outcome for all concerned. This resource is aimed at site leaders and frontline teams. It uses proven techniques and practice scenarios to prepare your learner for those tough conflict situations.
Your Smile Shines Through
An inspirational and thought-provoking animated video considering the challenges of customer service in a post-COVID era.
Supporting home grown talent to flourish at Mowgli Street Food
Levy Restaurants roll out large-scale training with Flow Learning
Soho House & Co rolls out Flow Learning's management software globally
LPM partner with Flow Learning to ensure training consistency during global expansion
Shaking up learning and development at London Cocktail Club
KellyDeli achieves 85% employee engagement with Flow Learning by MAPAL
Leave us a message and our team will be in touch shortly.